Credit and Exchanges
Dondero Diamonds and Fine Jewelry will issue a full refund, credit, or exchange for any jewelry purchased, if returned in original condition within 30 days. Refunds are issued in accordance with the original method of payment.
Custom made or personalized jewelry is not returnable.
Items placed on layaway will be held for up to six months. Payments are required monthly. If layaway payments are not received, the items may be returned to stock.
Appraisals will be issued free of charge upon request, for any item purchased at Dondero’s for over $500 selling price. The receipt copy is proof of purchase and can be used for insurance needs depending on insurance company (consult your agent).
Servicing and Cleaning
Dondero’s will clean your jewelry and check the prongs free of charge. We recommend that this be done at least twice a year.
Dondero’s accepts no responsibility for any clarity enhanced diamonds damaged during repair unless otherwise disclosed by the customer. Any proof of appraisal value on any items in for repair is the responsibility of the customer to provide.
Dondero Diamonds and Fine Jewelry is a full-service fine jewelry store specializing in engagement rings and wedding bands, loose diamonds, custom-made one-of- a-kind jewelry and engagement rings, diamond and gemstone jewelry, and jewelry repair. Dondero’s offers fine jewelry at the most affordable prices, and carries a huge selection of PANDORA charms, bracelets, necklaces, rings, and earrings, watches by MOVADO and CITIZEN.
Since 1948, Dondero’s has been family owned and operated in Vineland, New Jersey. Owners Kevin Kleiner and Ken Dondero, along with their entire staff, share this philosophy:
“Everything we do is for the benefit of our customers and no job or sale is any more or less important than any other”. It is our commitment to this philosophy that has allowed us to grow over the years. Our customers expect us to “do it all”, and to do it better than anyone else. This is what we strive for every day we open our doors. This is who we are.”